Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Colfax Cannaday

Colfax Cannaday

October 10, 2024

5  out of  5
rating by Colfax Cannaday
"Ken is an awesome agent, always extremely helpful and personable. He is always able to help me through any questions I have about my policy."
We responded:
"I love hearing this, Colfax! Ken has been such a great addition to my team and he loves helping people! Thank you for the nice review! "
Profile photo of Hayley Verandes

Hayley Verandes

October 4, 2024

5  out of  5
rating by Hayley Verandes
"Ken is awesome! He is always so pleasant to talk to and has a great attitude. He makes insurance fun!"
We responded:
"Wow, Hayley! I love to hear this! I’m proud that Ken, and my team, make customers like you so happy! Thank you for the review!! ⭐️⭐️⭐️⭐️⭐️"
Profile photo of Stacy Nguyen

Stacy Nguyen

October 1, 2024

5  out of  5
rating by Stacy Nguyen
"I called to change my state farm agent. I explained my situation with my current agent and Ken was very helpful with beginning the transition process for myself and my mother."
We responded:
"Stacy, I am happy to hear that you have decided to stay with State Farm and proud that my team member, Ken, once again went above and beyond to help. Welcome! Thank you so much for the 5-stars! ⭐️⭐️⭐️⭐️⭐️"
Profile photo of Madeline Pickett

Madeline Pickett

September 27, 2024

5  out of  5
rating by Madeline Pickett
"Everyone here is very friendly a very helpful. Got a great quote for my first car and they went through everything thoroughly so I know what I’m paying for!"
We responded:
"Love to hear that you’re happy, Madeline!! Welcome to our family!! Thanks for the review!"
Profile photo of Mike Russell

Mike Russell

September 25, 2024

5  out of  5
rating by Mike Russell
"My agent is smart,witty,and fun, always gets me the best deal! AWESOME..."
We responded:
"Ha! We love to hear this, Mike! A “best deal” and a positive attitude in our team is essential! Thank you for the stars ⭐️’s! We appreciate you!"
Profile photo of Angela Nash

Angela Nash

September 16, 2024

5  out of  5
rating by Angela Nash
"Bobbi Johnson has been so helpful from the very first time I spoke with her! I called looking for cheaper insurance than the company I had been with for years. She answered every question I had. She not only is saving me more than $90 a month on my car insurance, I was able to lower my deductible from $1000 to $500. This is something I could not have done at my old insurance company. I was so impressed with the rates I received for car insurance that I also switched my renter's insurance too. I saved $92 for the year! Bobbi is very easy to talk to and she talks to you as if she has known you for years. I look forward to working with Bobbi in the future!"
We responded:
"Oh my gosh, Angela! I’m so happy Bobbi impressed you like she seems to do with all of our new customers! She’s been an amazing addition to my team and so thankful for her! So glad your experience has been so positive! Welcome to our family! "
Profile photo of Valencia D

Valencia D

September 3, 2024

5  out of  5
rating by Valencia D
"I just had the most enjoyable conversation with Ken Arini. He was very helpful, knowledgeable, and kind. I'm glad to have a new insurance agent that makes me comfortable and secure in choosing the right products for me. I was quoted a great monthly rate that will have me feeling secure in my new home and car. Thanks for your help!"
We responded:
"Valencia, wow! Thank you so much for the love for Ken! He does an awesome job for our team and for our customers! So glad you’re happy and feel you’ve gotten a great rate, too! Please tell all your friends that you think could use our help like Ken helped you! Welcome to our agency!! "
Profile photo of Polly Jones

Polly Jones

August 29, 2024

5  out of  5
rating by Polly Jones
"Our conversation with Bobbi on 8/28 was informative and pleasant. She is a perfect fit for your office, Sandy. Looking forward to meeting her. State farm is fortunate having you represent them, Sandy."
We responded:
"Oh, Polly!! You are just the best! We are so honored to have you and Steve as our customers and want you to know that we appreciate you both so, so much! Your compliments are so kind and thoughtful, just like you! Thank you so much for the 5-star love. People like you that have been with my agency since my day one 14 years ago, make our job that much sweeter! 😉"
Profile photo of Samantha McGranahan

Samantha McGranahan

August 24, 2024

5  out of  5
rating by Samantha McGranahan
"Bobbi was amazing to work with over the phone she got us more coverage at a better price than who we were with before. She goes over everything to help you understand what you are getting and paying for. She really cares about people and makes you feel like you are family."
We responded:
"Samantha, I knew when Bobbi started at my office 2 1/2 years ago that she would be a perfect addition. You’re right, she does a great job connecting with customers, educating them on what they are paying for. So glad you have seen the value in Bobbi that we all see too! Thank you for the review! Welcome to the fam! "
Profile photo of Terri Miller

Terri Miller

August 22, 2024

5  out of  5
rating by Terri Miller
"Sandy has been my agent for almost 15 years and I only have positive things to say about her and her assistants. They are so very helpful anytime you call. Just yesterday i had to get liability insurance for a venue i am renting. Within minutes Ken had me the quote, which was over $250 LESS than the company that the venue recommended, so glad I called Ken!"
We responded:
"Oh, Terri! You are the best! Thank you for saying such nice things about our office! It truly means the world! 🌎 Also, so glad to hear we could save you a substantial amount of money! That’s like icing on the cake! Yay!! Thanks again! ☺️"
Profile photo of Nature's Abundance

Nature's Abundance

August 19, 2024

5  out of  5
rating by Nature's Abundance
"I worked with Bobbi as I was making major life changes - starting a business, looking to buy property, etc. She has been so helpful at looking at my life and making sure I’m prepared for whatever changes come next. She has truly gone above and beyond for us!"
We responded:
"Janet, thank you so, so much! I know Bobbi has really enjoyed working with you! Welcome to our office! "
Profile photo of Lisa Suslak

Lisa Suslak

August 17, 2024

5  out of  5
rating by Lisa Suslak
"Great service, easy and friendly! Ken is helpful, upbeat, and enthusiastic!"
We responded:
"We all couldn’t agree more, Lisa! Ken is so much fun to have around the office and has certainly gained “celebrity status” with our customers! Glad your experience with him was easy as well! Thanks for the kind words and 5 stars! ⭐️ "
Profile photo of Scott Beadle

Scott Beadle

August 8, 2024

5  out of  5
rating by Scott Beadle
"Bobbi was a great representative to talk with. I recognized immediately that she was very knowledgeable. She took the extra time to guide me through coverages and help educate me in areas I had no knowledge! She had my home and auto quote back to me very quickly. Within 24 hours, I made a new friend and had much better coverage at a better price! Thanks Bobbi!"
We responded:
"I love this, Scott! It’s so refreshing to hear that great service still exists and I believe Bobbi, and the rest of my team, take pride in their work! Glad you feel welcomed, because you are!! Thanks for the review! "
Profile photo of Ashley Curry

Ashley Curry

August 7, 2024

5  out of  5
rating by Ashley Curry
"Very friendly staff and easy to work with! Thank you Angelika!"
We responded:
"Thank you, Ashley! We appreciate the kind words!"
Profile photo of Zach McGregor

Zach McGregor

August 7, 2024

5  out of  5
rating by Zach McGregor
"Bobbi was great. Easy to talk to and was very knowledgeable."
We responded:
"Thanks so much, Zach! We appreciate the review so much! Thanks for being a part of our State Farm family!"
Profile photo of Michael French

Michael French

August 2, 2024

5  out of  5
rating by Michael French
"Bobbi was very knowledgeable about State Farm insurance options and she was able to answer all of my questions and concerns in a timely manner."
We responded:
"Thank you, Michael! It means so much that you took the time to review Bobbi and our office. We are lucky to have Bobbi here, helping make insurance a little easier! We appreciate you!"
Profile photo of Brad and Amanda

Brad and Amanda

July 31, 2024

5  out of  5
rating by Brad and Amanda
"Thank you Ken for making the process super easy and fast to get our new home insured. We have been with State Farm for many years and their customer service is always great. Ken is quick to respond and always helpful!"
We responded:
"Thanks for taking the time to review us, Brad! You and Amanda have always been so great to work with also! We appreciate you and the 5-star love! Thanks again! "
Profile photo of Julie Cohen

Julie Cohen

July 30, 2024

5  out of  5
rating by Julie Cohen
"I was very impressed with the Quality of Service shone to me today by Ken needed to do a lot of paperwork information, and Ken did not rush me or seem like I was taking up too much time. I always have great service when I come into the office but today it was exceptional thank you very much Ken"
We responded:
"😉 Thank you, Julie! So happy to hear that Ken took great care of you!! Yay!! "
Profile photo of Shanice Sanders

Shanice Sanders

July 26, 2024

5  out of  5
rating by Shanice Sanders
"I called about my windshield and Ken helped awesomely with everything! Even explained what all my insurance covers. Thank you so much"
We responded:
"As happy to hear that Ken made your experience that much better, Shanice! Thanks for the shout out! "
Profile photo of chasity huff

chasity huff

July 26, 2024

5  out of  5
rating by chasity huff
"Bobby was very kind and very helpful"
We responded:
"Thank you, Chasity! We think Bobbi is pretty awesome too! "
Profile photo of Debbie Thomas

Debbie Thomas

July 22, 2024

5  out of  5
rating by Debbie Thomas
"Wonderful staff so blessed to have made a switch to this office. The staff goes above and beyond to help out in any possible way. Thank you all so much. Karla you are amazing."
We responded:
"Thank you, Debbie! You must mean Angelika, not Karla! Your kind words are appreciated and glad you have a good experience when you call, regardless of who you speak to! 😉"
Profile photo of Beverly Hillman

Beverly Hillman

June 27, 2024

5  out of  5
rating by Beverly Hillman
"Super helpful! Thank you"
We responded:
"Thank you, Beverly! You’re always such a pleasure to work with! "
Profile photo of Paula Thompson

Paula Thompson

June 27, 2024

5  out of  5
rating by Paula Thompson
"Yesterday, I met with insurance agent, Bobbi Johnson. I am compelled to share just how knowledgeable she is regarding the policies she reviewed with me. Not only is she knowledgeable, she was very patient as I had many questions which she took the time to answer thoroughly! Another HUGE PLUS … I didn’t feel any pressure!!! I’m glad to have made the change to State Farm and relieved to cancel my previous insurance!"
We responded:
"Nothing makes me more proud of my team than hearing compliments like this, Paula! Bobbi has become quite popular for her communication and customer service and she’s been a great asset to our agency. Thank you for taking the time to review us and welcome! Happy to have you! "
Profile photo of Gary Laycock

Gary Laycock

June 27, 2024

5  out of  5
rating by Gary Laycock
"Bobbi answered all my questions and provided great customer service."
We responded:
"Thank you, Gary!! ⭐️⭐️⭐️⭐️⭐️"
Profile photo of Angie Dwyer

Angie Dwyer

June 24, 2024

5  out of  5
rating by Angie Dwyer
"Every time I call I get Angelika and she always helps me when I call and have questions. She is able to take care of my needs and I don't have to worry when I call and need something taken care of. Thank you state farm and Angelika for all your help! Blessings, Angie"
We responded:
"You’re wonderful too, Angie! Thank you for being a valued customer. Angelika is wonderful and does a great job with our customer service! We appreciate the 5-star love! "