Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jody

Jody

June 19, 2025

5  out of  5
rating by Jody
"We would recommend Sandy to anyone who needs insurance. She and her staff are always welcoming and professional. She is very good at explaining anything you should know and helping you make the right decisions. Her office is conveniently located."
We responded:
"Jody, it’s always been such a pleasure having you as a customer. You both have always been so kind and loyal. I’m proud to be your agent! "
Profile photo of C A

C A

June 19, 2025

5  out of  5
rating by C A
"Tiffany has been so helpful throughout the entire process of our roof claim. I’ve had several questions and a few bumps in the road that shes helped navigate with us. It’s really nice when you can talk to an actual person who can help answer all of your questions and concerns."
We responded:
"My team prides themselves on truly trying to explain everything to the best of our ability. Tiffany has been a great asset to match our culture. Thank you so much for the kind review! "
Profile photo of Rachel Millington

Rachel Millington

June 18, 2025

5  out of  5
rating by Rachel Millington
"We love having State Farm and Sandy’s team to support all our insurance needs! Within a few minutes, Tiffany had remedied my concern and helped me take one less worry of my plate! Thank you so much for being a source of vast knowledge and super friendly service!"
We responded:
"Ahhh, Rachel! So glad you feel this way! It’s been such a pleasure to have had you and your family as customers for so long. Thank you, thank you, for the awesome 5 stars!"
Profile photo of Kristina Robinson

Kristina Robinson

June 18, 2025

5  out of  5
rating by Kristina Robinson
"Tiffany and Ken are nothing but thorough and informative! I have seen them go above and beyond to assist their insureds. It’s not everyday that you get this kind of customer service anymore! Keep up the great work!"
We responded:
"Kristina, I agree with your comment about customer service in general. I’m proud to say work ethic and great service is still very much going strong within my team. I feel like a proud mom. LOL. Thank you for your review!"
Profile photo of The Law’s Son, Joe

The Law’s Son, Joe

June 18, 2025

5  out of  5
rating by The Law’s Son, Joe
"Very helpful and nice!"
Profile photo of Jess L Holler

Jess L Holler

June 4, 2025

5  out of  5
rating by Jess L Holler
"Sandy and her staff are always so quick to respond and help with any situation that needs to be handled. Ken helped me with my question quickly and supported me."
We responded:
"Oh, Jess- you and your whole family have been so wonderful to work with since I “inherited” all of you 14 1/2 years ago! Thank you for your kindest review and please know we are here for you! "
Profile photo of Judith Watson

Judith Watson

May 31, 2025

5  out of  5
rating by Judith Watson
"We are moving and Tiffany Brown with Sandy Bryant-State Farm Insurance has helped me so much. She never gets impatient with me and answers all of my questions and does it nicely. You can tell that she loves her job and has wonderful customer service skills. Way to go, Tiffany!"
We responded:
"Congrats on your move, Judith! Your kindest review is such a great way to end the week! Tiffany has been such a huge asset to our agency both for her kindness, intelligence and for her work ethic in being a part of our customer service mission. Thank you, thank you, thank you for your words and your business!! "
Profile photo of Nikki Howk

Nikki Howk

May 30, 2025

5  out of  5
rating by Nikki Howk
"I’ve always had a positive experience with State Farm. I called with a question & i just ended up confusing myself. Tiffany was great with explaining everything to me & wonderful to speak with!"
We responded:
"Oh, Nikki! Love to hear that you were taken care of so well by Tiffany! You are an awesome customer and we hope you feel cared about in our agency. Thank you so much for the kind review! We appreciate you!"
Profile photo of Jason

Jason

May 22, 2025

5  out of  5
rating by Jason
"Bobbi was great to work with. I called the office a few weeks ago to switch from another auto insurance company. I wasn't completely ready to make the change, however she patiently waited on me. When it was time to finalize everything, it was as simple as a text to setup a phone call. My rates are slightly cheaper than the other company, but the office is local which is worth its weight in gold sometimes. Thank you for the great experience and looking forward to many years ahead."
We responded:
"Thank you for the great review, Jason! We agree that Bobbi is the bomb dot com! Value over price can be extremely important and are proud to provide that to you. Welcome to our agency!"
Profile photo of Rebecca Caruso

Rebecca Caruso

April 23, 2025

5  out of  5
rating by Rebecca Caruso
"Bobbi was very helpful. She answered all my questions in great detail and just so pleasant to talk to."
We responded:
"Rebecca- I LOVE hearing this! I cannot say enough how blessed I am to have such a customer-focused team and Bobbi is top notch! Thank you so much for the review!!"
Profile photo of Tammy Sturgeon

Tammy Sturgeon

April 1, 2025

5  out of  5
rating by Tammy Sturgeon
"I have been a customer of Sandy Bryant's State Farm for about 15 yrs. I've had a lot of changes in my life, Sandy and her team have been right there with me through all of it. House, cars, claims.... Everyone in the office has been knowledgeable and helpful. If they didn't have an answer at that moment I knew I'd have a call back typically within 24hrs. This latest time Ken answered when I called. I was embarrassed when I realized I had the wrong information. Ken let me know all was good and I called back with the correct information and of course he remembered me and what I was calling about. We had a good laugh and of course everything was taken care of and I received my proof of Insurance before we even got off the phone. 10 out of 10 would recommend!"
We responded:
"Love to hear this, Tammy! Ken has been a great addition to our office! Hope he made you laugh, too! "
Profile photo of Janice Karn

Janice Karn

March 7, 2025

5  out of  5
rating by Janice Karn
"Ken Arini was very helpful. He explained what he was doing all through the process and why he was doing it. We feel very comfortable changing our insurance needs to State Farm."
We responded:
"Thank you for the compliment for Ken, Janice! I so much appreciate it! We are happy to have him :)"
Profile photo of Elizabeth Milner

Elizabeth Milner

March 3, 2025

5  out of  5
rating by Elizabeth Milner
"I am a first-time homeowner, and I was very confused when I began shopping for insurance. State Farm, specifically Bobbi Johnson, walked me through the process. I am now very confident in my coverage, and very happy I chose State Farm!"
We responded:
"Elizabeth- Congratulations on your first home!! How exciting for you! I am so happy Bobbi did a great job walking you through your first Homeowner’s policy and that she educated you on your coverages. Thank you for the shout out for Bobbi! "
Profile photo of Natalie Ladwig

Natalie Ladwig

February 27, 2025

4  out of  5
rating by Natalie Ladwig
"Ken was very helpful and personable. Really enjoyed interacting with him."
We responded:
"Thank you, Natalie."
Profile photo of Guyler Gorby

Guyler Gorby

February 26, 2025

5  out of  5
rating by Guyler Gorby
"Bobbi was great to work with! She responded quickly any time I had questions and made the process of getting insured a breeze."
We responded:
"Thank you, Guyler! So happy you’re happy! Bobbi has been a great asset to make agency! Honored you chose us! "
Profile photo of Conner Rollo

Conner Rollo

February 25, 2025

5  out of  5
rating by Conner Rollo
"Just switched to state farm. They are saving me some money and had a great experience working with Bobbi getting everything taken care of! Great customer service."
We responded:
"Thank you, Conner! You know Bobbi has enjoyed working with you and look forward to protecting what you love for years to come! Thank you for the review!! "
Profile photo of Jason Brown

Jason Brown

February 23, 2025

5  out of  5
rating by Jason Brown
"Great service. The staff here is dedicated and responsive."
We responded:
"Love hearing this, Jason! Thank you so much! 😊 "
Profile photo of Miranda Williamson

Miranda Williamson

February 18, 2025

5  out of  5
rating by Miranda Williamson
"I recently called to make a payment and had the pleasure of speaking with Ken. He was very helpful and friendly throughout the process. I wanted to commend him for his outstanding customer service!"
We responded:
"Oh wow, Miranda! I’m so glad you feel that Ken is outstanding at Customer Service! We agree that he is, too and so do so many of our customers! Thank you for the kindest words!! "
Profile photo of James Neace

James Neace

February 5, 2025

5  out of  5
rating by James Neace
"They are great to work with and they helped me a lot"
We responded:
"Thanks for the love, James! ⭐️⭐️⭐️⭐️⭐️"
Profile photo of Riley Kiefling

Riley Kiefling

February 3, 2025

5  out of  5
rating by Riley Kiefling
"I received my call back within the hour. She's very polite and answered all my questions clearly. Great small talk while waiting very professional and affordable car and life insurance. This will be a company I plan on staying with."
We responded:
"LOVE, LOVE hearing this, Riley!! We promise to always take care of you the best we can! Please tell your friends and family! ❤️⭐️"
Profile photo of Jason Stewart

Jason Stewart

January 29, 2025

5  out of  5
rating by Jason Stewart
"Very nice and professional. Thanks for the new coverage"
We responded:
"So happy to have you, Jason! Thank you for taking the time to give us a shout-out! "
Profile photo of Damon Sturm

Damon Sturm

January 27, 2025

5  out of  5
rating by Damon Sturm
"Bobbi was great to work with and saved me money while at the same time providing better overall coverage. Saving was substantial and customer service has been great."
We responded:
"Welcome to our agency, Damon! It means so much to me that you’ve taken the time to recognize Bobbi. She’s a great asset to our office and we always want our customers happy! "
Profile photo of Andrea wilhelm

Andrea wilhelm

January 21, 2025

5  out of  5
rating by Andrea wilhelm
"I have used Sandy Bryant's agency for years since I was in college at Indiana State. I did move away after college to TN and recently moved back to Indiana. I had stayed with my TN agent for my car and ATV for a while and finally reached out to Sandy Bryant to see about getting transferred back and combining with my home insurance. Tiffany helped me out to transfer the car and ATV and ended up saving me almost $100 per month!!!! She was extremely helpful in working with my TN agent to get those policies canceled, and moved to IN. I just told her what I wanted and she took care of everything. The Sandy Bryant agency has always been extremely helpful and I highly recommend them to anyone looking for a new agent."
We responded:
"Wow, Andrea! We’ve always enjoyed working with you and so thankful to you for taking the time to give us a review! My team is awesome and hearing from customers like you just reiterates that! Welcome back! "
Profile photo of Brooke Morris

Brooke Morris

January 17, 2025

5  out of  5
rating by Brooke Morris
"We made the switch after 20 or so years with our previous provider. Ken made the process incredibly easy from start to finish. 10/10!"
We responded:
"Thank you so much, Brooke! We are so happy to be your “good neighbor”! Welcome! "
Profile photo of Kara Sterling

Kara Sterling

January 16, 2025

5  out of  5
rating by Kara Sterling
"Very helpful, knowledgable, and communicative folks. Have been customers for almost 10yrs and no complaints. Ken helped us with our homeowners insurance and was on top of it!"
We responded:
"Kara, your review means a ton to us and we so much appreciate you! I think my team is pretty awesome and taking care of our customers, too! Ken has been a great addition and brings a positive experience for our customers. Thank you also, for your loyalty! "